Global Interactive Voice Response Industry Research Report 2021 Segmented by Major Market Players, Types, Applications and Countries Forecast to 2027
Date: Apr-2021 | Id: MACRC-66519 | Geographical Scope: Global | Publisher: Mnemonics Research
The global Interactive Voice Response market is expected to reach US$ XX Million by 2027, with a CAGR of XX% from 2020 to 2027, based on Mnemonics Rresearch newly published report. The prime objective of this report is to provide the insights on the post COVID-19 impact which will help market players in this field evaluate their business approaches. Also, this report covers market segmentation by major market verdors, types, applications/end users and geography(North America, East Asia, Europe, South Asia, Southeast Asia, Middle East, Africa, Oceania, South America). By Market Verdors: inContact Inc. Nuance Communications, Inc. Genesys Telecommunication Laboratories, Inc. AT&T Inc. Avaya Inc. Aspect Software Parent, Inc. Verizon Communications Inc. Five9, Inc. Cisco Systems, Inc. Convergys Corporation West Corporation IVR Lab NewVoiceMedia By Types: Speech Based Touch-Tone Based By Applications: BFSI Travel and Hospitality Pharma and Healthcare Telecommunications Government and Public Sector Transportation and Logistics Key Indicators Analysed Market Players & Competitor Analysis: The report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin 2016-2027 & Sales with a thorough analysis of the market’s competitive landscape and detailed information on vendors and comprehensive details of factors that will challenge the growth of major market vendors. Global and Regional Market Analysis: The report includes Global & Regional market status and outlook 2016-2027. Further the report provides break down details about each region & countries covered in the report. Identifying its sales, sales volume & revenue forecast. With detailed analysis by types and applications. Market Trends: Market key trends which include Increased Competition and Continuous Innovations. Opportunities and <b>Drivers:</b> Identifying the Growing Demands and New Technology Porters Five Force Analysis: The report provides with the state of competition in industry depending on five basic forces: threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and existing industry rivalry. Key Reasons to Purchase To gain insightful analyses of the market and have comprehensive understanding of the global market and its commercial landscape. Assess the production processes, major issues, and solutions to mitigate the development risk. To understand the most affecting driving and restraining forces in the market and its impact in the global market. Learn about the market strategies that are being adopted by leading respective organizations. To understand the future outlook and prospects for the market. Besides the standard structure reports, we also provide custom research according to specific requirements.
1 Report Overview 1.1 Study Scope and Definition 1.2 Research Methodology 1.2.1 Methodology/Research Approach 1.2.2 Data Source 1.3 Key Market Segments 1.4 Players Covered: Ranking by Interactive Voice Response Revenue 1.5 Market Analysis by Type 1.5.1 Global Interactive Voice Response Market Size Growth Rate by Type: 2021 VS 2027 1.5.2 Speech Based 1.5.3 Touch-Tone Based 1.6 Market by Application 1.6.1 Global Interactive Voice Response Market Share by Application: 2022-2027 1.6.2 BFSI 1.6.3 Travel and Hospitality 1.6.4 Pharma and Healthcare 1.6.5 Telecommunications 1.6.6 Government and Public Sector 1.6.7 Transportation and Logistics 1.7 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth 1.7.1 Covid-19 Impact: Global GDP Growth, 2019, 2021 and 2022 Projections 1.7.2 Covid-19 Impact: Commodity Prices Indices 1.7.3 Covid-19 Impact: Global Major Government Policy 1.8 Study Objectives 1.9 Years Considered 2 Global Interactive Voice Response Market Trends and Growth Strategy 2.1 Market Top Trends 2.2 Market Drivers 2.3 Market Challenges 2.4 Porter’s Five Forces Analysis 2.5 Market Growth Strategy 2.6 SWOT Analysis 3 Global Interactive Voice Response Market Players Profiles 3.1 inContact Inc. 3.1.1 inContact Inc. Company Profile 3.1.2 inContact Inc. Interactive Voice Response Product Specification 3.1.3 inContact Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.2 Nuance Communications, Inc. 3.2.1 Nuance Communications, Inc. Company Profile 3.2.2 Nuance Communications, Inc. Interactive Voice Response Product Specification 3.2.3 Nuance Communications, Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.3 Genesys Telecommunication Laboratories, Inc. 3.3.1 Genesys Telecommunication Laboratories, Inc. Company Profile 3.3.2 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Product Specification 3.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.4 AT&T Inc. 3.4.1 AT&T Inc. Company Profile 3.4.2 AT&T Inc. Interactive Voice Response Product Specification 3.4.3 AT&T Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.5 Avaya Inc. 3.5.1 Avaya Inc. Company Profile 3.5.2 Avaya Inc. Interactive Voice Response Product Specification 3.5.3 Avaya Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.6 Aspect Software Parent, Inc. 3.6.1 Aspect Software Parent, Inc. Company Profile 3.6.2 Aspect Software Parent, Inc. Interactive Voice Response Product Specification 3.6.3 Aspect Software Parent, Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.7 Verizon Communications Inc. 3.7.1 Verizon Communications Inc. Company Profile 3.7.2 Verizon Communications Inc. Interactive Voice Response Product Specification 3.7.3 Verizon Communications Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.8 Five9, Inc. 3.8.1 Five9, Inc. Company Profile 3.8.2 Five9, Inc. Interactive Voice Response Product Specification 3.8.3 Five9, Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.9 Cisco Systems, Inc. 3.9.1 Cisco Systems, Inc. Company Profile 3.9.2 Cisco Systems, Inc. Interactive Voice Response Product Specification 3.9.3 Cisco Systems, Inc. Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.10 Convergys Corporation 3.10.1 Convergys Corporation Company Profile 3.10.2 Convergys Corporation Interactive Voice Response Product Specification 3.10.3 Convergys Corporation Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.11 West Corporation 3.11.1 West Corporation Company Profile 3.11.2 West Corporation Interactive Voice Response Product Specification 3.11.3 West Corporation Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.12 IVR Lab 3.12.1 IVR Lab Company Profile 3.12.2 IVR Lab Interactive Voice Response Product Specification 3.12.3 IVR Lab Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 3.13 NewVoiceMedia 3.13.1 NewVoiceMedia Company Profile 3.13.2 NewVoiceMedia Interactive Voice Response Product Specification 3.13.3 NewVoiceMedia Interactive Voice Response Production Capacity, Revenue, Price and Gross Margin (2016-2021) 4 Global Interactive Voice Response Market Competition by Market Players 4.1 Global Interactive Voice Response Production Capacity Market Share by Market Players (2016-2021) 4.2 Global Interactive Voice Response Revenue Market Share by Market Players (2016-2021) 4.3 Global Interactive Voice Response Average Price by Market Players (2016-2021) 5 Global Interactive Voice Response Production by Regions (2016-2021) 5.1 North America 5.1.1 North America Interactive Voice Response Market Size (2016-2021) 5.1.2 Interactive Voice Response Key Players in North America (2016-2021) 5.1.3 North America Interactive Voice Response Market Size by Type (2016-2021) 5.1.4 North America Interactive Voice Response Market Size by Application (2016-2021) 5.2 East Asia 5.2.1 East Asia Interactive Voice Response Market Size (2016-2021) 5.2.2 Interactive Voice Response Key Players in East Asia (2016-2021) 5.2.3 East Asia Interactive Voice Response Market Size by Type (2016-2021) 5.2.4 East Asia Interactive Voice Response Market Size by Application (2016-2021) 5.3 Europe 5.3.1 Europe Interactive Voice Response Market Size (2016-2021) 5.3.2 Interactive Voice Response Key Players in Europe (2016-2021) 5.3.3 Europe Interactive Voice Response Market Size by Type (2016-2021) 5.3.4 Europe Interactive Voice Response Market Size by Application (2016-2021) 5.4 South Asia 5.4.1 South Asia Interactive Voice Response Market Size (2016-2021) 5.4.2 Interactive Voice Response Key Players in South Asia (2016-2021) 5.4.3 South Asia Interactive Voice Response Market Size by Type (2016-2021) 5.4.4 South Asia Interactive Voice Response Market Size by Application (2016-2021) 5.5 Southeast Asia 5.5.1 Southeast Asia Interactive Voice Response Market Size (2016-2021) 5.5.2 Interactive Voice Response Key Players in Southeast Asia (2016-2021) 5.5.3 Southeast Asia Interactive Voice Response Market Size by Type (2016-2021) 5.5.4 Southeast Asia Interactive Voice Response Market Size by Application (2016-2021) 5.6 Middle East 5.6.1 Middle East Interactive Voice Response Market Size (2016-2021) 5.6.2 Interactive Voice Response Key Players in Middle East (2016-2021) 5.6.3 Middle East Interactive Voice Response Market Size by Type (2016-2021) 5.6.4 Middle East Interactive Voice Response Market Size by Application (2016-2021) 5.7 Africa 5.7.1 Africa Interactive Voice Response Market Size (2016-2021) 5.7.2 Interactive Voice Response Key Players in Africa (2016-2021) 5.7.3 Africa Interactive Voice Response Market Size by Type (2016-2021) 5.7.4 Africa Interactive Voice Response Market Size by Application (2016-2021) 5.8 Oceania 5.8.1 Oceania Interactive Voice Response Market Size (2016-2021) 5.8.2 Interactive Voice Response Key Players in Oceania (2016-2021) 5.8.3 Oceania Interactive Voice Response Market Size by Type (2016-2021) 5.8.4 Oceania Interactive Voice Response Market Size by Application (2016-2021) 5.9 South America 5.9.1 South America Interactive Voice Response Market Size (2016-2021) 5.9.2 Interactive Voice Response Key Players in South America (2016-2021) 5.9.3 South America Interactive Voice Response Market Size by Type (2016-2021) 5.9.4 South America Interactive Voice Response Market Size by Application (2016-2021) 5.10 Rest of the World 5.10.1 Rest of the World Interactive Voice Response Market Size (2016-2021) 5.10.2 Interactive Voice Response Key Players in Rest of the World (2016-2021) 5.10.3 Rest of the World Interactive Voice Response Market Size by Type (2016-2021) 5.10.4 Rest of the World Interactive Voice Response Market Size by Application (2016-2021) 6 Global Interactive Voice Response Consumption by Region (2016-2021) 6.1 North America 6.1.1 North America Interactive Voice Response Consumption by Countries 6.1.2 United States 6.1.3 Canada 6.1.4 Mexico 6.2 East Asia 6.2.1 East Asia Interactive Voice Response Consumption by Countries 6.2.2 China 6.2.3 Japan 6.2.4 South Korea 6.3 Europe 6.3.1 Europe Interactive Voice Response Consumption by Countries 6.3.2 Germany 6.3.3 United Kingdom 6.3.4 France 6.3.5 Italy 6.3.6 Russia 6.3.7 Spain 6.3.8 Netherlands 6.3.9 Switzerland 6.3.10 Poland 6.4 South Asia 6.4.1 South Asia Interactive Voice Response Consumption by Countries 6.4.2 India 6.5 Southeast Asia 6.5.1 Southeast Asia Interactive Voice Response Consumption by Countries 6.5.2 Indonesia 6.5.3 Thailand 6.5.4 Singapore 6.5.5 Malaysia 6.5.6 Philippines 6.6 Middle East 6.6.1 Middle East Interactive Voice Response Consumption by Countries 6.6.2 Turkey 6.6.3 Saudi Arabia 6.6.4 Iran 6.6.5 United Arab Emirates 6.7 Africa 6.7.1 Africa Interactive Voice Response Consumption by Countries 6.7.2 Nigeria 6.7.3 South Africa 6.8 Oceania 6.8.1 Oceania Interactive Voice Response Consumption by Countries 6.8.2 Australia 6.9 South America 6.9.1 South America Interactive Voice Response Consumption by Countries 6.9.2 Brazil 6.9.3 Argentina 6.10 Rest of the World 6.10.1 Rest of the World Interactive Voice Response Consumption by Countries 7 Global Interactive Voice Response Production Forecast by Regions (2022-2027) 7.1 Global Forecasted Production of Interactive Voice Response (2022-2027) 7.2 Global Forecasted Revenue of Interactive Voice Response (2022-2027) 7.3 Global Forecasted Price of Interactive Voice Response (2022-2027) 7.4 Global Forecasted Production of Interactive Voice Response by Region (2022-2027) 7.4.1 North America Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.2 East Asia Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.3 Europe Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.4 South Asia Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.5 Southeast Asia Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.6 Middle East Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.7 Africa Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.8 Oceania Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.9 South America Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.4.10 Rest of the World Interactive Voice Response Production, Revenue Forecast (2022-2027) 7.5 Forecast by Type and by Application (2022-2027) 7.5.1 Global Sales Volume, Sales Revenue and Sales Price Forecast by Type (2022-2027) 7.5.2 Global Forecasted Consumption of Interactive Voice Response by Application (2022-2027) 8 Global Interactive Voice Response Consumption Forecast by Regions (2022-2027) 8.1 North America Forecasted Consumption of Interactive Voice Response by Country 8.2 East Asia Market Forecasted Consumption of Interactive Voice Response by Country 8.3 Europe Market Forecasted Consumption of Interactive Voice Response by Countriy 8.4 South Asia Forecasted Consumption of Interactive Voice Response by Country 8.5 Southeast Asia Forecasted Consumption of Interactive Voice Response by Country 8.6 Middle East Forecasted Consumption of Interactive Voice Response by Country 8.7 Africa Forecasted Consumption of Interactive Voice Response by Country 8.8 Oceania Forecasted Consumption of Interactive Voice Response by Country 8.9 South America Forecasted Consumption of Interactive Voice Response by Country 8.10 Rest of the world Forecasted Consumption of Interactive Voice Response by Country 9 Global Interactive Voice Response Sales by Type (2016-2027) 9.1 Global Interactive Voice Response Historic Market Size by Type (2016-2021) 9.2 Global Interactive Voice Response Forecasted Market Size by Type (2022-2027) 10 Global Interactive Voice Response Consumption by Application (2016-2027) 10.1 Global Interactive Voice Response Historic Market Size by Application (2016-2021) 10.2 Global Interactive Voice Response Forecasted Market Size by Application (2022-2027) 11 Global Interactive Voice Response Manufacturing Cost Analysis 11.1 Interactive Voice Response Key Raw Materials Analysis 11.1.1 Key Raw Materials 11.2 Proportion of Manufacturing Cost Structure 11.3 Manufacturing Process Analysis of Interactive Voice Response 12 Global Interactive Voice Response Marketing Channel, Distributors, Customers and Supply Chain 12.1 Marketing Channel 12.2 Interactive Voice Response Distributors List 12.3 Interactive Voice Response Customers 12.4 Interactive Voice Response Supply Chain Analysis 13 Analyst's Viewpoints/Conclusions 14 Disclaimer